Window Wells & Covers

Window Wells, Covers & Stairwell Retaining in Calgary

The outside half of a basement window or door. Galvanized, precast or poured wells, covers and grates, retaining walls for entrance stairwells, drainage, and the ladders or steps a deep well must have.

Looking across the rim of a deep galvanized window well whose stamped steel ladder steps climb from the drainage stone past a basement window below the lawn.

The problem this solves

It is tempting to think of a window well as a trim piece around a basement window. It is really a small retaining wall, keeping a cut face of soil away from the foundation right where you least want soil pushing. That push is not the same everywhere. Sideways earth pressure increases the deeper you go, so the load near the bottom of a deep egress well is in a different league from the load just under the surface. A shallow well for a daylight window and a deep egress well are therefore two different products, not one product in two sizes. Wet clay behind the well makes the load heavier again, since water trapped in the backfill presses on the well in addition to the soil.

Drainage is the other half, and it is responsible for most of the damage you can actually see. A well is a pit dug right up against the house. If water has no exit, the well turns into a tank: rain off the roof, spring melt and runoff from the yard all collect in it, the gravel at the base clogs with silt, and standing water sits on the sill, the window and the foundation behind it. Caulking the well tight to the wall does not solve this; a sealed joint with no drain simply makes the tank deeper. When we look at a failed well, the cause is nearly always a drain that was never installed or one that slowly clogged.

Size is the third factor, and it is what turns a well from an upkeep issue into a code issue. The well must keep 760 mm clear of open space beyond the window sash when it is fully open. If the well is too shallow front to back, a window that would otherwise comply fails, because its own well gets in the way. Depth follows the same logic: a permanent ladder or steps is required deeper than 1.2 m, and those steps are not allowed to take up the clear space the well must provide. An inspector confirms whether a particular window and well combination passes.

What happens during the work

The drain is installed before the well. We dig until the foundation and the base of the future well are exposed, find the existing weeping tile or a rock sump and prove it actually carries water away instead of assuming it does, and then place drain rock and a drain at the bottom. Only after that is the well set, lined up with its window, levelled and fastened to the wall. Soil goes back in thin, compacted layers so the well never takes the weight of a large pile of loose fill in one go. The cover or grate goes on, steps are added if the depth requires them, and the surrounding grade is reshaped so water flows away from the house.

Owners are often surprised by how the time breaks down. Placing the well takes very little time; digging, connecting the drainage and backfilling are the real work. When we replace an old well, what we pull out usually explains the failure: a well packed with fine silt and no gravel below, or a thin corrugated liner backfilled with clay and pushed inward along one side, tells us exactly what the new one needs to do better. Plan on an open hole in the yard while we work, a pile of soil beside it, and a patch of grass or paving that gets lifted and put back afterward.

What shapes the design

Depth drives almost every other decision. A shallow well can be a light corrugated galvanized unit, but a deep one is resisting real sideways pressure and calls for a thicker gauge, precast concrete, or a poured and reinforced well connected to the foundation. Depth also decides whether fixed steps or a ladder are needed (required deeper than 1.2 m), and whether the well has to be made larger so those steps leave the 760 mm clear of projection untouched. After depth, the main factors are the type of soil and how well it drains, whether there is working weeping tile or a sump to connect to, the slope of the lot, and whether equipment can get to the wall.

Retaining walls for an entrance stairwell are a bigger undertaking still. The stairwell leading down to a walk-out or separate basement door is a permanent open excavation with walls on three sides and people walking through it every day, so it is engineered rather than pieced together: the wall system, its reinforcement, drainage at the foot of the stairs, and a connection to the foundation that does not trap water at the seam. When the height, the soil, or extra load from a driveway, fence or nearby building justifies it, an APEGA-licensed P.Eng. stamps the design and it goes in with the permit application. Choosing a well cover or grate is part of the design as well, not an add-on.

How window wells & covers works, step by step

1

Match the window

Well size comes from the window in front of it, because clear space has to remain beyond the sash when it is fully open.

2

Choose the material

Corrugated galvanized steel, precast concrete, or poured and reinforced — decided by depth, the pressure of the soil, and how the yard will be finished.

3

Drain before setting

An undrained well fills and holds water against the wall. Rock, a drain line and a connection to weeping tile or a sump come first.

4

Fix and backfill

The well is fastened to the foundation and soil is returned in compacted layers, so it keeps its shape and stays tight to the wall.

5

Steps, cover, slope

A fixed ladder or steps where the depth calls for them, a cover or grate that can still be pushed open from below, and soil graded to fall away from the house.

You will not find a price on this page. Basement walls across Calgary vary too much for us to publish one number and honour it on every house. See what pushes the cost up or down .

What is different about window wells & covers in Calgary

Every era of window well can be found somewhere in Calgary. Homes in pre-war neighbourhoods often have wells built long before anyone put a drainage bed under them, suburbs from the 1970s and 80s are full of thin galvanized wells nearing the end of their life, and the newest lake communities come with engineered lot grading plans that any new well must work with. Soil conditions shift just as much. The glaciolacustrine clay common in the north and east of the city keeps water pressed against foundations, and communities on the river flats can have a high water table sitting just below the base of a well.

That means most calls fall into one of three situations. A basement window has just been enlarged or added and needs a new well. An original well has rusted, bent or filled up and is now directing water against the foundation it was supposed to protect. Or a bedroom window was made bigger and the existing well no longer leaves enough clear space in front of the open sash, so the window fails because of the well and not the window. In all three cases the City of Calgary is the permitting authority, and in all three the answer depends on where the water ends up.

Calgary note

Across Calgary the permitting authority is the same everywhere, but the soil under a well can be completely different from one quadrant to the next. A well detail suited to the Bow River flats is the wrong choice on clay in the northeast.

Beyond city limits, a different municipality issues the permit. Airdrie, Okotoks and Cochrane each handle their own.

Window Wells & Covers: photos from the work

A snowy side yard in winter with a basement stairwell set into it, poured concrete retaining walls and a black steel guard rail edging the drop to a door.
Retaining walls and a guard around a basement stairwell

Where we offer window wells & covers

Calgary

Houses from every building era, so basement walls range from pre-war concrete downtown to ICF in new subdivisions.

Outside Calgary

Neighbouring towns and cities, where your own municipality handles the permit.

Questions about window wells & covers

Specific to this service. Broader questions have their own answers on our FAQ page.

What size does an egress window well need to be?
The deciding figure is clear projection: 760 mm clear must remain in front of the sash when it is open, so the window works as an exit instead of being boxed in by its own well. That means the well is matched to the window it serves rather than grabbed off a rack, and a sash that swings outward uses up part of the projection it needs. A window well more than 1.2 m deep must have a permanent ladder or steps, and they may not cut into the clear projection the well is required to keep. Depth follows from the sill height compared with the grade outside, which is why two identical windows on one street can call for very different wells.
Does an egress window well need a ladder or steps?
A window well more than 1.2 m deep must have a permanent ladder or steps, and they may not cut into the clear projection the well is required to keep. People tend to overlook the last part of that rule: bolting a ladder into a well that barely achieved 760 mm clear can make the well non-compliant, because the ladder occupies space the code requires to stay open. It is a frequent reason a completed well fails review. We size the well and the ladder together, never one after the other.
Where does water in a window well drain to?
To a place chosen on purpose — otherwise it ends up in the basement. An undrained well is a container pressed against the foundation, refilled by every storm and every thaw. Drainage is built before the well goes in: clean rock at the bottom, and a drain connected either to the weeping tile at the footing or to a rock sump sized for the surrounding soil. Which one your home gets depends on whether there is working weeping tile to connect to, and we confirm that once the excavation is open rather than guessing from the age of the house. A well cover keeps snow and debris out, but it does not replace drainage.
Can an egress window well have a cover or grate?
It can, and for most homes it should — an uncovered well gathers snow, leaves, rainwater and now and then an animal. The requirement is that the well must still function as an escape route. Any cover on an egress well must be openable by someone standing in the well, with no tools or special knowledge, and it cannot eat into the required clear projection. So nothing fastened shut, nothing too heavy for a child to push, and nothing that must be lifted off from outside. The covers and grates we supply and fit meet that test, and if one you already own does not, we will say so.
Is a basement entrance stairwell simply an oversized window well?
No — and confusing the two is exactly how stairwells fail. A window well retains the soil around one window. A stairwell keeps a deep excavation open permanently, with a door and stairs at the bottom and people using it every day. Its retaining does a different job under a different load: earth pressure across a far larger face, frost, and any added load from the yard, a driveway or a fence behind it. So it is engineered, not chosen from a catalogue, and where depth and loading require it an APEGA-licensed P.Eng. provides the design. Then there is water. A window well that holds water is an annoyance; a stairwell that holds water puts it against your basement door. The base drain and its connection — to weeping tile at the footing, or to a sump sized for the flow — are built along with the retaining walls, not added later, and we confirm at the excavation what is really there to connect to instead of assuming it.

Ask for a proper quote on window wells & covers

Photos of the basement wall from inside and outside, plus the height from the finished floor to the window sill, give us a head start. Chinook Basement Windows and Doors serves Calgary and nearby municipalities.